| Public Relations |
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PR is probably the most misunderstood and underused component of the marketing mix. PR is exactly what it says: public relations. You're engaging the public; you're networking; you're building a fan base. Most of all, you're selling your product through "news" rather than through the standard sales channel. Of course, in a worst case scenario, PR can mean you're managing crisis both internally and externally. Because PR is a part of the marketing mix, its mission must remain true to that of the marketing mix: to build long-lasting and profitable customer relationships. Having your name in lights or in your favorite magazine means nothing if, in the end, you're not acquiring new or retaining existing customers.
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